EOS Joya Black Leather Trainer Zip Sneaker

Joya is a new introduction to EOS Iconic Jovi sneaker. Classic slip on style sneakers with chunky metallic zipper details on the instep and a round toe. Joya is a statement sneaker and is sure to be on the IT list.

Category - Low Sneakers
Features - Metal Zip & Removable Footbed
Heel Type - No Heel
Heel Height - 30 mm
Upper - Leather
Leather Type - Cashmere
Lining - Leather & Textile
Insole - Leather
Outsole - Manmade

Once EOS shoes are fully made, our shoemakers finish them with natural creams and waxes to nourish the leather and give it initial protection. You can prolong the life of your footwear and experience the sensual patination effect of well-loved well-worn natural leather by regularly, though sparingly, applying good leather moisturising creams, reviver creams and/or waxes.
If your EOS footwear gets wet, let the leather dry slowly in an ambient temperature. Brush once dry to remove dirt and dust, then apply leather cream or wax sparingly. We suggest you also apply a good waterproofing spray every few months.

We try to be as flexible as we can, as we know that it is not easy with sizes!

Returns

For online orders we have a 14 day returns policy (includes swaps) (in store is 7 days) from when you receive the goods. We do refund subject to clearance policy below.

As standard, returns must be wrapped, in original packing (box), not worn outside with all tags attached and internal wrapping paper

Cost to return is yours, we suggest track & trace as it is at your risk.

Swaps

For an incorrect size - we allow 1 swap for a change in size (cost to return is yours and we send the replacement at our cost). Phone or email us with what you would like to do and once returned we will send out the new size. To quicken the process up, you can place another order for the correct size & we'll send it out - then refund once the original in returned (at your cost).

If the second pair sent is returned we will deduct a $7-00 restocking fee from any refund.  This  helps us with the cost of the 2 freight charges.

Bundles

If part of a bundle (group of items with an added discount) is returned, any amount refunded will bring the cost back to the original non bundled price.

e.g. 2 packs of socks at $20.00 each normal price, A total of $30.00 paid, 1 pair returned the refund will be $10.00. This brings the amount paid back to the non bundled price of $20.00

Socks

Socks are not returnable.

Clearance Lines

Clearance lines will have a specific returns policy, outlined in their product description in red. If not there then our standard returns policy applies.

Mostly they will be less a returns fee, however:

Clearance items under $60.00 are NOT RETURNABLE

Shipping

Shipping within NZ is free. We use Aramex or Poste Haste Couriers and aim to get your purchase to you as quick as possible.  They will leave our shop the same day (not weekends or public holidays) if ordered before 1:00p.m. or next day if ordered after.

We try to aim for overnight delivery within the North Island, but this may not happen. South Island deliveries can take 3 days or more.

Post Office Box numbers can take a bit longer, as we have to shut the shop to get to the Post Office to send, but we are happy to do it.

There is no charge for Rural Deliveries, so please add your R.D. number to make it easier for our staff.

Don't you hate it when a few days after buying a product you find that it has gone 'on sale' and is now cheaper!

Well we hate it too.

That's why we have our Unique Lowest Price Promise

If you find your product (purchased from us) on our website in the same style/colour/size at cheaper price we will refund you the difference. (within 1 month of purchase)

Yes, that means you don't have to worry about it going on sale.... it really is at the cheapest price.

Just contact us with your order number & name & we'll get right on to refunding you, ASAP.