Bay Lane Calista Black Leather Zip Boot

A timeless ankle boot designed for everyday wear, Calista blends soft structure with practical detailing. Smooth leather in a black finish delivers a versatile neutral, complemented by subtle ruching and a sturdy sole. A cushioned footbed supports comfortable wear from morning through evening.

Part of Bay Lane’s Multi Fit Series, Calista adapts with two removable inner soles. The leather-topped functional insole with a raised heel and arch support ensures lasting comfort, while the alternative breathable, machine-washable mesh insole offers a softer underfoot feel. Orthotic-friendly, Calista allows you to swap in your own insoles for a personalised fit.

Pair with straight-leg cuffed jeans, a crisp white button-down shirt, a camel wool blazer, and a neutral leather tote. Calista delivers dependable comfort with clean, modern appeal.

Key features

• Leather upper and lining
• Cushioned footbed for lasting comfort
• Side zip closure for easy entry
• Multi Fit inner soles for personalised comfort
• Lightweight sole with modern tread detail 

Customers tell us that this style is true to size. Your usual size should fit just right.

We try to be as flexible as we can, as we know that it is not easy with sizes!

Returns

For online purchases (except for clearance  styles as below) we have a 14 day returns policy (includes swaps) from when you receive the goods. We do refund subject to clearance policy below.

As standard, returns must be wrapped, in original packing (box), not worn outside with all tags attached and internal wrapping paper

Cost to return is yours, we suggest track & trace as it is at your risk.

Please return to:

In store purchases have a 7 day returns period.

Swaps

For an incorrect size (except for clearance  styles as below)  - we allow 1 swap for a change in size (cost to return is yours and we send the replacement at our cost). Phone or email us with what you would like to do and once returned we will send out the new size. To quicken the process up, you can place another order for the correct size & we'll send it out - then refund once the original is returned (at your cost).

If the second pair sent is returned we will deduct a $7-00 restocking fee from any refund.  This helps us with the cost of the 2 freight charges.

For swaps please return to:

Bundles

If part of a bundle (group of items with an added discount) is returned, any amount refunded will bring the cost back to the original non bundled price.

e.g. 2 packs of socks at $20.00 each normal price, A total of $30.00 paid, 1 pair returned the refund will be $10.00. This brings the amount paid back to the non bundled price of $20.00

Clearance Lines

Clearance lines will have a specific returns policy, outlined in their product description in red. If not there then our standard returns policy applies.

Mostly they will be less a returns fee, however:

Clearance items under $60.00 are NOT RETURNABLE or SWAPPABLE

The sale is a final sale

Socks

Socks are not returnable

Shipping

Shipping within NZ is free. We use Aramex NZPost (courier) or Poste Haste Couriers and aim to get your purchase to you as quickly as possible.  They will leave our shop the same day (not weekends or public holidays) if ordered before 1:00p.m. or next day if ordered after.

We try to aim for overnight delivery within the North Island, but this may not happen. South Island deliveries can take 3 days or more.

Post Office Box numbers can take a bit longer, as we have to shut the shop to get to the Post Office to send, but we are happy to do it.

There is no charge for Rural Deliveries, so please add your R.D. number to make it easier for our staff.

Don't you hate it when a few days after buying a product you find that it has gone 'on sale' and is now cheaper!

Well we hate it too.

That's why we have our Unique Lowest Price Promise

If you find your product (purchased from us) on our website in the same style/colour/size at cheaper price we will refund you the difference. (within 1 month of purchase)

Yes, that means you don't have to worry about it going on sale.... it really is at the cheapest price.

Just contact us with your order number & name & we'll get right on to refunding you, ASAP.