Northside - Cheyenne Low Kids Hiker Gray/Aqua Lace Up

Kids are naturally curious and love to explore, but they need appropriate footwear that is built to handle all types of surfaces they face.

With the Cheyenne Jr your kids are ready for any adventure, with added protection, support and comfort capabilities.

Northside believes that connecting with nature can be more affordable, by removing a bunch of fancy features that don't improve your experience.

So here's what really matters (explained in plain English):

• Heel Stabiliser - Ensures stability on the heel and ankle to help your kids stay on their feet through rough terrain. Preventing them from rolling their ankle.
• EVA Insole - Offering extra cushioning for your kid's feet so they can spend more time exploring in absolute comfort.
• TPR Outsole - Thermoplastic rubber is a mixture of rubber and plastic. Which is stronger than natural rubber and just as flexible, offering a slip resistant outsole that has a good grip on slippery surfaces.

You can invest a lot of time and money in your outdoor adventures, but you shouldn't have to overpay for fancy gear you don't need.

Northside believes that footwear for the regular person doesn't have to be overpriced, packed with useless features, or require an instruction manual to understand.

We aim to connect families with nature by providing footwear that's built and priced with the features you actually need, to do the things you actually want to do.

One Tree Planted For Every Boot Sold

Northside is a proud reforestation partner of One Tree Planted. We plant 1 native tree in New Zealand for every full price Northside product sold.

Get yourself a pair of shoes that will help you make the most of the outdoors!

And help guarantee the future of New Zealand by knowing that a native tree will be planted for every pair of shoes you buy.

We try to be as flexible as we can, as we know that it is not easy with sizes!

Returns

For online purchases (except for clearance  styles as below) we have a 14 day returns policy (includes swaps) from when you receive the goods. We do refund subject to clearance policy below.

As standard, returns must be wrapped, in original packing (box), not worn outside with all tags attached and internal wrapping paper

Cost to return is yours, we suggest track & trace as it is at your risk.

Please return to:

In store purchases have a 7 day returns period.

Swaps

For an incorrect size (except for clearance  styles as below)  - we allow 1 swap for a change in size (cost to return is yours and we send the replacement at our cost). Phone or email us with what you would like to do and once returned we will send out the new size. To quicken the process up, you can place another order for the correct size & we'll send it out - then refund once the original is returned (at your cost).

If the second pair sent is returned we will deduct a $7-00 restocking fee from any refund.  This helps us with the cost of the 2 freight charges.

For swaps please return to:

Bundles

If part of a bundle (group of items with an added discount) is returned, any amount refunded will bring the cost back to the original non bundled price.

e.g. 2 packs of socks at $20.00 each normal price, A total of $30.00 paid, 1 pair returned the refund will be $10.00. This brings the amount paid back to the non bundled price of $20.00

Clearance Lines

Clearance lines will have a specific returns policy, outlined in their product description in red. If not there then our standard returns policy applies.

Mostly they will be less a returns fee, however:

Clearance items under $60.00 are NOT RETURNABLE or SWAPPABLE

The sale is a final sale

Socks

Socks are not returnable

Shipping

Shipping within NZ is free. We use Aramex NZPost (courier) or Poste Haste Couriers and aim to get your purchase to you as quickly as possible.  They will leave our shop the same day (not weekends or public holidays) if ordered before 1:00p.m. or next day if ordered after.

We try to aim for overnight delivery within the North Island, but this may not happen. South Island deliveries can take 3 days or more.

Post Office Box numbers can take a bit longer, as we have to shut the shop to get to the Post Office to send, but we are happy to do it.

There is no charge for Rural Deliveries, so please add your R.D. number to make it easier for our staff.

Don't you hate it when a few days after buying a product you find that it has gone 'on sale' and is now cheaper!

Well we hate it too.

That's why we have our Unique Lowest Price Promise

If you find your product (purchased from us) on our website in the same style/colour/size at cheaper price we will refund you the difference. (within 1 month of purchase)

Yes, that means you don't have to worry about it going on sale.... it really is at the cheapest price.

Just contact us with your order number & name & we'll get right on to refunding you, ASAP.